FAQ
How much does it cost? 
Fees Summary
| Services | Flexiplus Account (if applicable) | Activeplus Account (if applicable) |
| Card issue fee (additional [3] & replacement) | £8.95 (£9.95) | £8.95 (£9.95) |
| Monthly Fee [1] (per account) |
FREE | £5.95 per month |
| Purchase Transactions | £0.99 | FREE |
| Account maintenance (only applies if Account has no transactions including top-ups for a period of 120 days from date of last transaction) |
Up to £5.95 | Up to £5.95 |
| Top-up by Cash[2] | FREE | FREE |
| Check your balance and recent transactions online | FREE | FREE |
| ATM withdrawal UK (Non UK)[2,3] | £0.99 (£2.50) |
£0.99 (£2.50) |
| Cash withdrawal (at bank)[2,3] | £3.50 | £3.50 |
| Cancellation (for refund of cash value in the Account) |
£10.00 | £10.00 |
| Foreign transaction | 2.75% of amount withdrawn or spent | 2.75% of amount withdrawn or spent |
There are no monthly charges for additional cards.
Where applicable, if you wish to change your pricing plan between activeplus and flexiplus please contact Customer Services. If you switch from an activeplus Account to a flexiplus Account within 30 days of activating your card, we will refund the monthly fee.
[1] This monthly fee starts applying as soon as your Card is activated.
[2] Some financial institutions or associations, or top-up outlets may charge additional fees. Please check at the time you withdraw or top-up your Account.
[3] Only available when primary cardholder is fully identified and verified.
<<< Back to FAQ
The Sterling prepaid MasterCard is issued by APS Financial Ltd (AFL) pursuant to license by MasterCard International Incorporated. AFL is authorised and regulated by the Financial Services Authority (www.fsa.gov.uk/register). Registered in England no. 6029941. Your card will be serviced by Advanced Payment Solutions Ltd (APS) which is a registered agent of AFL for this purpose. Registered in England no. 04947027. MasterCard is a registered trademark of MasterCard International Incorporated. The Post Office® and Post Office symbol are registered trademarks of the Post Office Ltd.
*Subject to our Terms and Conditions including the applicant providing acceptable identification, being resident in the UK, aged 18 years or older if primary cardholder, or 13 years or older if additional cardholder. The Sterling prepaid MasterCard is issued by APS Financial Ltd (“AFL”) pursuant to license by MasterCard International Incorporated. AFL is authorised and regulated by the Financial Services Authority. (www.fsa.gov.uk/register) Registered in England no. 06029941. Your card will be serviced by Advanced Payment Solutions Ltd (“APS”) which is a registered agent of AFL for this purpose. Registered in England no. 04947027. AFL & APS registered address is 6th Floor, One London Wall, London, EC2Y 5EB. MasterCard is a registered trademark of MasterCard International Incorporated. The Post Office® and Post Office symbol are registered trademarks of Post Office Ltd.
**Telephone calls may be recorded. Calls will be charged at 10p per minute from BT landlines. Other operator's charges may apply. See terms and conditions.