Contact Sterling Pre-paid MasterCard®
Contact Us
Contact Us
Customer Services: 0871 277 5590
Mon to Fri 8am to 6pm, Sat 10am to 4pm. Calls will be charged at 10p per minute from BT landlines. Calls from other networks or from outside the UK may cost more.
PO Box 466, Salford, M50 2XU
Text Account Information:
To have your latest card information sent to your mobile phone just text any of the requests below to
07797 800 601.
BALANCE - to get your balance details
LASTTRANS - to get up to your latest 5 transactions
STATUS - to check up on the status of your application
Each text costs your usual network tariff plus 25p which will be charged to your mobile phone. Please note that if you have more than one card account with the same mobile phone number, your will have to contact Customer Services team.
Web Support: 0871 277 5590
Mon to Fri 8am to 6pm, Sat 10am to 4pm. Calls will be charged at 10p per minute or part thereof, including VAT, from BT landlines. Calls from other networks or from outside the UK may cost more.
For more details on Contacting Sterling Card please visit our FAQ's page where you will find more detailed information.
- No Credit Checks
- No Bank Account
- Pay in Your Wages*
- Use Worldwide
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Sterling Card, Athene House, 86 The Broadway, Mill Hill, London, NW7 3TD
Sterling MasterCard® Cards - Pre-paid Cards
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*Subject to our Terms and Conditions including the applicant providing acceptable identification, being resident in the UK, aged 18 years or older if primary cardholder, or 13 years or older if additional cardholder. The Sterling Pre-paid MasterCard® is issued by APS Financial Ltd (“AFL”) pursuant to license by MasterCard® International Incorporated. AFL is authorised and regulated by the Financial Services Authority. (www.fsa.gov.uk/register) Registered in England no. 06029941. Your card will be serviced by Advanced Payment Solutions Ltd (“APS”) which is a registered agent of AFL for this purpose. Registered in England no. 04947027. AFL & APS registered address is 6th Floor, One London Wall, London, EC2Y 5EB. MasterCard® is a registered trademark of MasterCard® International Incorporated. The Post Office® and Post Office symbol are registered trademarks of Post Office Ltd.
Creditbuilder is provided by Advanced Payment Solutions Ltd. APS Consumer Credit Licence No. 0608377.