Contact Us

Customer Services: 0871 277 5590

Mon to Fri 8am to 6pm, Sat 10am to 4pm. Calls will be charged at 10p per minute from BT landlines. Calls from other networks or from outside the UK may cost more.

PO Box 466, Salford, M50 2XU

Text Account Information:

To have your latest card information sent to your mobile phone just text any of the requests below to
07797 800 601.

BALANCE - to get your balance details
LASTTRANS - to get up to your latest 5 transactions
STATUS - to check up on the status of your application

Each text costs your usual network tariff plus 25p which will be charged to your mobile phone. Please note that if you have more than one card account with the same mobile phone number, your will have to contact Customer Services team.

Web Support: 0871 277 5590

Mon to Fri 8am to 6pm, Sat 10am to 4pm. Calls will be charged at 10p per minute or part thereof, including VAT, from BT landlines. Calls from other networks or from outside the UK may cost more.

Website Error

If you are having problems with the website then please report your website error.

For more details on Contacting Sterling Card please visit our FAQ's page where you will find more detailed information.

About Us Contact Us Apply Now Bookmark Page Email Link to Friend
Sterling Card, Athene House, 86 The Broadway, Mill Hill, London, NW7 3TD
Sterling MasterCard® Cards - Pre-paid Cards
Website Terms Terms & Conditions Privacy Policy Login to my Account Resources

*Terms and Conditions

*Subject to terms and conditions including applicant providing acceptable ID, being a UK resident & aged 18 years+. Card & usage fees apply. Sterling Cashplus is issued by APS Financial Ltd (AFL) pursuant to license by MasterCard International Incorporated. APS Financial Limited is authorised by the Financial Services Authority under the Electronic Money Regulations 2011 for the issuing of electronic money. (www.fsa.gov.uk/register/2EMD/2EMD_MasterRegister.html Reference 900002). Cards are serviced by Advanced Payment Solutions Ltd ("APS") which operates the card on behalf of AFL. AFL & APS registered address is 6th Floor, One London Wall, London EC2Y 5EB. Registered numbers 06029941 & 04947027. Sterling Cashplus is a registered trademark of APS. MasterCard is a registered trademark of MasterCard International Incorporated. The Post Office® and Post Office symbol are registered trademarks of Post Office Ltd. †Creditbuilder is provided by APS. APS Consumer Credit Licence No. 0608377.